H&R Block: I just did my taxes at H & R Block in Norristow...
GetHuman用户~Amy来自novembre 26, 2017的H&R Block条客户评论
~Amy案的背景
GetHuman：~Amy-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Amy：Sure。在novembre 20上是morning。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Amy 常见 H&R Block 问题的列表）
~Amy：“ Refund a Charge”是我尝试使用to call的原因。
~Amy对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Amy：I just did my taxes at H & R Block in Norristown, PA with Rebecca Postell. She was very proud and dismissive. My tax was very simple, she hardly took one hour to do it. When I called her on the phone to ask some questions, she had no time to talk to me and sounded very irritated like she had other more important taxes to do and she could not wait to hang up. I left few messages for her but she never returned my calls. When I came in to sign the papers by appointment, I was told to wait for ** minutes as she was finishing some other taxes. She scrolled down the pages on the computer very fast and talking at the same time as if I should know taxes as well as her to understand quickly. Worst part was her exorbitant charges! My tax line items were almost the same as last year yet she charged me $*** this year, up from $*** last year without any explanation. The problem with tax preparers is that once you hand in your W-* and ****, you are captive and cannot go to any other prepare
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Amy：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Amy：在沟通方面，我会给他们五分之三的one。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Amy：为此，我要说出五分之二的three。
GetHuman：最后-对其他H&R Block客户有何建议？
~Amy：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Amy在novembre 20, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。