I have used H&r Block for the past several year...
GetHuman用户~anonymous来自November 27., 2017的H&R Block条客户评论
~anonymous案的背景
GetHuman:~anonymous-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~anonymous:Yeah。在November 19.上是middle of the night。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anonymous 常见 H&R Block 问题的列表)
~anonymous:“ Ask For Tax Help”是我尝试使用to call的原因。
~anonymous对H&R Block客户服务的评价
GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anonymous:I have used H&r Block for the past several years and this is the final straw. There is absolutely no communication between any and everyone employed by H&R Block. I called to make a complaint on the *st of May and was told my complaint would be resolved in * to ** days, it is now the **th and I'm still getting the same explanation. * to ** days and they will make a note on my account and someone from the escalation department should contact me shortly. I don't see how they are going to contact me when every time I call I've had to update my primary contact number. I will never use H&R Block ever again and I suggest no one else use it either. I spent a lot of money to get my taxes processed and to have it put on my bank card and they couldn't even help me when * months later after I filed I still hadn't received my taxes. Horrible company!
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~anonymous:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anonymous:在沟通方面,我会给他们五分之三的four。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他H&R Block客户有何建议?
~anonymous:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anonymous在November 19., 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。