H. H. Gregg: I ordered a washer and dryer online on...
GetHuman用户~HH Gregg Sucks来自November 24., 2017的H. H. Gregg条客户评论
~HH Gregg Sucks案的背景
GetHuman：~HH Gregg Sucks-您能告诉我们其他H. H. Gregg个客户何时提起诉讼吗？
~HH Gregg Sucks：Sure。在November 18.上是middle of the night。
GetHuman：您是否接触到H. H. Gregg，如果可以，怎么做？
GetHuman：这些常见的H. H. Gregg客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~HH Gregg Sucks 常见 H. H. Gregg 问题的列表）
~HH Gregg Sucks：“ Technical support”是我尝试使用to call的原因。
~HH Gregg Sucks对H. H. Gregg客户服务的评价
GetHuman：那么，您如何总结GetHuman的H. H. Gregg客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~HH Gregg Sucks：I ordered a washer and dryer online on ********, received the email confirming my order. I called on the **th, wanting to know the status of delivery since that is what was stated in my confirmation email. I called and waited * minutes to speak to online support which was ***-***-****. They inform me that my dryer is out of stock and the estimated available date is *****. I said, forget it- cancel my order. The rep didn't even try to sell me another dryer or anything.. just said okay and your order has been canceled. I asked when would i see the credit on my bill and will there be an email sent confirming my cancellation. She said no we don't do that but i should see the credit in *-* business days. That was on Thursday the **th. I call Tuesday the **st to my credit card company to see if by some chance the credit is there... nope! I then call HHGregg yet again and get another rep. I give her my order * and she asks is this about delivery? I say delivery? No, this is about the credit i
GetHuman：让我们量化一下您与H. H. Gregg联系的经验。在1到5的范围内，如何轻松解决H. H. Gregg问题？
~HH Gregg Sucks：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~HH Gregg Sucks：在沟通方面，我会给他们五分之三的four。
GetHuman：H. H. Gregg快速有效地解决问题的能力又如何呢？
~HH Gregg Sucks：为此，我要说出五分之二的three。
GetHuman：最后-对其他H. H. Gregg客户有何建议？
~HH Gregg Sucks：在一天中的早些时候或深夜给他们打电话。不要忘记H. H. Gregg可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~HH Gregg Sucks在November 18., 2017发生的H. H. Gregg客户服务问题中得到了一些有用的反馈和措辞。