Groupon: The representative was very kind and courteous...

GetHuman用户~Anonymous来自November 24th, 2017的Groupon条客户评论

~Anonymous案的背景

GetHuman:~Anonymous-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~Anonymous:Yes I can。在November 19th上是middle of the night。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~Anonymous:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务
GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Anonymous 常见 Groupon 问题的列表)
~Anonymous:“ Refund”是我尝试使用to contact的原因。

~Anonymous对Groupon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Anonymous:The representative was very kind and courteous, although he made it very clear that they were only refunding my money because I've purchased quite a bit from them in the past. I'm slightly upset about the policy of no refunds for things that were no fault of my own, and I wouldn't be as upset if the deal hadn't ended and I could purchase a new one, but the refund being put into my account can only be spent on Groupon, which means I can't use that money towards replacing the item from another store since Groupon no longer has it... I suppose I'm thankful that they at least refunded the money, even though it's only in credit, of course I would definitely never have used Groupon again had they not, so really it was more to their benefit than mine...
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~Anonymous:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Anonymous:在沟通方面,我会给他们五分之三的two。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~Anonymous:为此,我要说出五分之二的five。
GetHuman:最后-对其他Groupon客户有何建议?
~Anonymous:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Anonymous在November 19th, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。

Groupon

2.83 of 5 stars | 1029条评论

~Anonymous的Groupon评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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