Groupon: I had an issue with a purchase for a carpet cle...
GetHuman用户~sweetmspea来自noviembre 27º, 2017的Groupon条客户评论
~sweetmspea案的背景
GetHuman:~sweetmspea-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~sweetmspea:Yup。在noviembre 17º上是afternoon。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~sweetmspea:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务 GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sweetmspea 常见 Groupon 问题的列表)
~sweetmspea:“ Change My Order”是我尝试使用to contact的原因。
~sweetmspea对Groupon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sweetmspea:I had an issue with a purchase for a carpet cleaning company. They decided that they were not servicing my area so I needed to cancel my purchase with the company. I called and was on hold for over an hour. I hung up and called back and chose a different option and immediately got a rep who told me tht at the time they had some special and the hold time was extremely long. But the person I spoke to fixed my issue and gave me Groupon bucks for my purchase. So the results were great. Just that intial hold time was ridiculous.
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~sweetmspea:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sweetmspea:在沟通方面,我会给他们五分之三的four。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~sweetmspea:为此,我要说出五分之二的three。
GetHuman:最后-对其他Groupon客户有何建议?
~sweetmspea:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sweetmspea在noviembre 17º, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。