Groupon ripped me off by using a bait and switc...

GetHuman用户~icyjfrog来自ноябрь 22-го, 2017的Groupon条客户评论

~icyjfrog案的背景

GetHuman:~icyjfrog-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~icyjfrog:Yes。在ноябрь 21-го上是morning。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
~icyjfrog:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务
GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~icyjfrog 常见 Groupon 问题的列表)
~icyjfrog:“ Overcharge/Strange charge”是我尝试使用to contact的原因。

~icyjfrog对Groupon客户服务的评价

GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~icyjfrog:Groupon ripped me off by using a bait and switch pricing which made me think it was $** for an adult ticket to medieval times. I accidentally purchased three for me and my friend around *pm. I did not see a way in the app to require a refund and we got a flat pulling into medieval times. I bought three more adult tickets on groupon and they will not give me a refund or credit even though I still made a purchase with them. I asked only * days later and we did not even have our flat problem fixed until after **pm. We were exhausted and did not think to try to get a refund with one hour to go on their policy. Giving a total of * hours for me to fix the problem which was not easily given a solution. Why won't they give me a refund or count my other purchase as an exchange
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~icyjfrog:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~icyjfrog:在沟通方面,我会给他们五分之三的two。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~icyjfrog:为此,我要说出五分之二的three。
GetHuman:最后-对其他Groupon客户有何建议?
~icyjfrog:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~icyjfrog在ноябрь 21-го, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。

Groupon

2.83 of 5 stars | 1029条评论

~icyjfrog的Groupon评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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