Bought a Groupon for Pearle Vision. They did n...
GetHuman用户~tlb2来自November 6th, 2017的Groupon条客户评论
~tlb2案的背景
GetHuman：~tlb2-您能告诉我们其他Groupon个客户何时提起诉讼吗？
~tlb2：Yes。在November 1st上是morning。
GetHuman：您是否接触到Groupon，如果可以，怎么做？
GetHuman：这些常见的Groupon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~tlb2 常见 Groupon 问题的列表）
~tlb2：“ Technical support”是我尝试使用to contact的原因。
~tlb2对Groupon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Groupon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~tlb2：Bought a Groupon for Pearle Vision. They did not deliver as promised and still have not got glasses. They say their lens cutting machine is broken. They only have one lens cutting machine!? They promised delivery today and were told my father is being hospitalized tomorrow so my mother needs her glasses today. They agreed to that date and earlier in the day they told us that it would be ready in two hours as their machine was being fixed momentarily and the glasses would be ready in * hours. We have them * hours and now are told they sent the glasses elsewhere and never called us even though they said they would.**Then I called Groupon customer service *** customer service, the *** customer service and the number listed by GetHuman and in each occasion the recording says to press * for customer service and then a recording tells you that ext **** in not valid. So, no way to get them by phone even though they say call us and we will refund.**This is truly horrible customer servic
GetHuman：让我们量化一下您与Groupon联系的经验。在1到5的范围内，如何轻松解决Groupon问题？
~tlb2：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~tlb2：在沟通方面，我会给他们五分之三的five。
GetHuman：Groupon快速有效地解决问题的能力又如何呢？
~tlb2：为此，我要说出五分之二的five。
GetHuman：最后-对其他Groupon客户有何建议？
~tlb2：尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~tlb2在November 1st, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。