Groupon: After waiting for several minutes, the customer...
GetHuman用户~Kim来自نوفمبر ١٩، ٢٠١٧的Groupon条客户评论
~Kim案的背景
GetHuman:~Kim-您能告诉我们其他Groupon个客户何时提起诉讼吗?
~Kim:Yup。在نوفمبر ١٧上是middle of the night。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kim 常见 Groupon 问题的列表)
~Kim:“ Report people”是我尝试使用to contact的原因。
~Kim对Groupon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kim:After waiting for several minutes, the customer service rep was rude and hung up, causing me to wait again. Finally after speaking to the manager... nothing was accomplished. I basically spent hundreds of dollars with the promise of receiving my products with in ** business days. ** business days later and they don't even know when my items will ship. I've basically given them $*** in loans because they aren't sending me what was promised and I'm out the money. Terrible business. The manager offered me $** in groupon cash... like I want to spend another dollar with them.
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
~Kim:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kim:在沟通方面,我会给他们五分之三的three。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
~Kim:为此,我要说出五分之二的two。
GetHuman:最后-对其他Groupon客户有何建议?
~Kim:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kim在نوفمبر ١٧، ٢٠١٧发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。