Greyhound: by far the worst customer service experience i...

GetHuman用户GetHuman-74679来自noviembre 18º, 2017的Greyhound条客户评论

GetHuman-74679案的背景

GetHuman:GetHuman-74679-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
GetHuman-74679:Yes。在noviembre 16º上是late at night。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
GetHuman-74679:我使用了我在GetHuman Greyhound客户电话号码页面上找到的800-231-2222号码:Greyhound客户服务电话号码
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-74679 常见 Greyhound 问题的列表)
GetHuman-74679:“ Account Access”是我尝试使用to call的原因。

GetHuman-74679对Greyhound客户服务的评价

GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-74679:by far the worst customer service experience i have had with any business over the phone. I was hung up on twice and when i finally reached someone to look into getting a refund or credit for a ticket i purchased for the wrong time i was told to purchase a second ticket for the correct time and my original one would be credited to my account within *-* business days. After * days passed i called customer service for an update and there was no record of a credit to be put on my account! Now i have to mail my ticket to Dallas TX with a written explanation as to why i need a refund for a ticket that cost me $**. Let me just say, i have been taking greyhound every week between two cities, spending hundreds of dollars for the past year and half. I have never been treated with so much disrespect by a company i have been a long time customer with! I will never recommend Greyhound to anyone ever nor will i be using greyhound ever again!
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
GetHuman-74679:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-74679:在沟通方面,我会给他们五分之三的three。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
GetHuman-74679:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
GetHuman-74679:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-74679在noviembre 16º, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。

Greyhound

2.45 of 5 stars | 229条评论

GetHuman-74679的Greyhound评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

GetHuman收集和分发Greyhound之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Greyhound关联。

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