Greyhound: by far the worst customer service experience i...
GetHuman用户GetHuman-74679来自November 18., 2017的Greyhound条客户评论
GetHuman-74679案的背景
GetHuman：GetHuman-74679-您能告诉我们其他Greyhound个客户何时提起诉讼吗？
GetHuman-74679：Yes。在November 16.上是late at night。
GetHuman：您是否接触到Greyhound，如果可以，怎么做？
GetHuman：这些常见的Greyhound客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-74679 常见 Greyhound 问题的列表）
GetHuman-74679：“ Change Booking”是我尝试使用to call的原因。
GetHuman-74679对Greyhound客户服务的评价
GetHuman：那么，您如何总结GetHuman的Greyhound客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-74679：by far the worst customer service experience i have had with any business over the phone. I was hung up on twice and when i finally reached someone to look into getting a refund or credit for a ticket i purchased for the wrong time i was told to purchase a second ticket for the correct time and my original one would be credited to my account within *-* business days. After * days passed i called customer service for an update and there was no record of a credit to be put on my account! Now i have to mail my ticket to Dallas TX with a written explanation as to why i need a refund for a ticket that cost me $**. Let me just say, i have been taking greyhound every week between two cities, spending hundreds of dollars for the past year and half. I have never been treated with so much disrespect by a company i have been a long time customer with! I will never recommend Greyhound to anyone ever nor will i be using greyhound ever again!
GetHuman：让我们量化一下您与Greyhound联系的经验。在1到5的范围内，如何轻松解决Greyhound问题？
GetHuman-74679：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-74679：在沟通方面，我会给他们五分之三的three。
GetHuman：Greyhound快速有效地解决问题的能力又如何呢？
GetHuman-74679：为此，我要说出五分之二的one。
GetHuman：最后-对其他Greyhound客户有何建议？
GetHuman-74679：在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-74679在November 16., 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。