Greyhound: I had to make sevaral phone calls, as the opera...

GetHuman用户~Kat来自أكتوبر ٢٨، ٢٠١٧的Greyhound条客户评论

~Kat案的背景

GetHuman:~Kat-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~Kat:Yup。在أكتوبر ٢٣上是middle of the night。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
~Kat:我使用了我在GetHuman Greyhound客户电话号码页面上找到的800-231-2222号码:Greyhound客户服务电话号码
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kat 常见 Greyhound 问题的列表)
~Kat:“ Complaint”是我尝试使用to call的原因。

~Kat对Greyhound客户服务的评价

GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kat:I had to make sevaral phone calls, as the operators did not speak clear enough English,and every call was different information, after all my investigative work, it was not until i was ready to confirm purchase that an ADDITIONAL FEE was included. THis I tried to convey to the customer service hot line, I requested a manager, and SHE HUNG UP ON ME..I was frustrated but being in customer service myself, I can assure you I was NOT foul mouthed or beligerant...and in the middle of a sentence SHE HUNG UP ON ME!*I feel tricked, with the additional fee, and question their logic. You pay less with an online purchase, than a cash paying customer in the lobby, and you are charged if I purchase a ticket for someone. What ? You have to have a debit card or credit card of your own? With all the new riders, due to this economy, nice touch Greyhound..charge some more!
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~Kat:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kat:在沟通方面,我会给他们五分之三的one。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~Kat:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
~Kat:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kat在أكتوبر ٢٣، ٢٠١٧发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。

Greyhound

2.45 of 5 stars | 229条评论

~Kat的Greyhound评论

寻求帮助的困难
3 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

GetHuman收集和分发Greyhound之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Greyhound关联。

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