Green Dot: The phone was answered quickly unfortunately t...
GetHuman用户GetHuman-115814来自November 14., 2017的Green Dot条客户评论
GetHuman-115814案的背景
GetHuman：GetHuman-115814-您能告诉我们其他Green Dot个客户何时提起诉讼吗？
GetHuman-115814：Yes。在November 7.上是morning。
GetHuman：您是否接触到Green Dot，如果可以，怎么做？
GetHuman：这些常见的Green Dot客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-115814 常见 Green Dot 问题的列表）
GetHuman-115814：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-115814对Green Dot客户服务的评价
GetHuman：那么，您如何总结GetHuman的Green Dot客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-115814：The phone was answered quickly unfortunately this is first level support only the access*decision making level for the people answering the phone is limited. Janika was courteous, apologetic and gave me the response ticket number. I was then put back into the que.**If you are unable to fund your pay pal account or additional late fees because you can't fund your account, you will be refereed to a supervisor. This is the second call to first level support @ Green Dot and had to start all over. Thirty minutes for this call. Three calls in total so far between pay pal and Green Dot, Over an hour and a half of time invested. No resolution at this time
GetHuman：让我们量化一下您与Green Dot联系的经验。在1到5的范围内，如何轻松解决Green Dot问题？
GetHuman-115814：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-115814：在沟通方面，我会给他们五分之三的one。
GetHuman：Green Dot快速有效地解决问题的能力又如何呢？
GetHuman-115814：为此，我要说出五分之二的four。
GetHuman：最后-对其他Green Dot客户有何建议？
GetHuman-115814：在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-115814在November 7., 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。