Golf Galaxy: I phoned to verify availability of a golf bag a...
GetHuman用户~Snowbird来自novembre 8, 2017的Golf Galaxy条客户评论
~Snowbird案的背景
GetHuman:~Snowbird-您能告诉我们其他Golf Galaxy个客户何时提起诉讼吗?
~Snowbird:Yes。在novembre 5上是middle of the night。
GetHuman:您是否接触到Golf Galaxy,如果可以,怎么做?
GetHuman:这些常见的Golf Galaxy客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Snowbird 常见 Golf Galaxy 问题的列表)
~Snowbird:“ Track order”是我尝试使用to call的原因。
~Snowbird对Golf Galaxy客户服务的评价
GetHuman:那么,您如何总结GetHuman的Golf Galaxy客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Snowbird:I phoned to verify availability of a golf bag at your Skokie Illinois location and was told one was available. This was on a Friday. I asked if I could give them a credit card number to hold the bag and two, to take advantage of the **.** discount afforded to advantage members.I was told they didn't take credit cards over the phone BUT they would still allow me the discount when I came in on Monday. I live about ** miles from the store and wanted to make sure of the availability and price before making the trip.*When I arrived I was told the individual I spoke to, Anthony or Tony, didn't have the authority to offer the discount.*I still purchased the bag but am very disappointed in the lack of any communication between your store personnel.*As I understood it, Tony checked with his manager before making the offer.*While I'll remain a customer, I'm not satisfied with the manner this was handled.
GetHuman:让我们量化一下您与Golf Galaxy联系的经验。在1到5的范围内,如何轻松解决Golf Galaxy问题?
~Snowbird:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Snowbird:在沟通方面,我会给他们五分之三的one。
GetHuman:Golf Galaxy快速有效地解决问题的能力又如何呢?
~Snowbird:为此,我要说出五分之二的one。
GetHuman:最后-对其他Golf Galaxy客户有何建议?
~Snowbird:在一天中的早些时候或深夜给他们打电话。不要忘记Golf Galaxy可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Snowbird在novembre 5, 2017发生的Golf Galaxy客户服务问题中得到了一些有用的反馈和措辞。