Golden One Credit Union: Lost my Card, Love the person, hate the Machine.
GetHuman用户GetHuman-shabaliv来自December 4th, 2017的Golden One Credit Union条客户评论
GetHuman-shabaliv案的背景
GetHuman:GetHuman-shabaliv-您能告诉我们其他Golden One Credit Union个客户何时提起诉讼吗?
GetHuman-shabaliv:Yes I can。在November 30th上是morning。
GetHuman:您是否接触到Golden One Credit Union,如果可以,怎么做?
GetHuman:这些常见的Golden One Credit Union客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-shabaliv 常见 Golden One Credit Union 问题的列表)
GetHuman-shabaliv:“ Question”是我尝试使用to call的原因。
GetHuman-shabaliv对Golden One Credit Union客户服务的评价
GetHuman:那么,您如何总结GetHuman的Golden One Credit Union客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-shabaliv:Lost my Card, Love the person, hate the Machine.
GetHuman:您能从11/30/17发生的事情中告诉我们其他人吗?
GetHuman-shabaliv:I love Golden*, usually. After all these years I have finally lost my card for the first time. I needed to call to get it deactivated and have a new one sent to me. Well, surprisingly, I could not get through the automated teller menu for my dear life. I gave them my account and the only pin number I know of. It just wouldn't take it. I'm happy I came online and found out that to get to a human you just had to put yourself on mute while the menu plays until they connect you to a person. It was faster than I thought. The person himself was great. I got my issue resolved within minutes after verifying myself. *) I'll give * stars for Golden* Customer Service...I just dreadfully hate that automated teller thing that won't let me get through. -*- They should have an option for your social security so that you could get through.
GetHuman:让我们量化一下您与Golden One Credit Union联系的经验。在1到5的范围内,如何轻松解决Golden One Credit Union问题?
GetHuman-shabaliv:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-shabaliv:在沟通方面,我会给他们五分之三的five。
GetHuman:Golden One Credit Union快速有效地解决问题的能力又如何呢?
GetHuman-shabaliv:为此,我要说出五分之二的five。
GetHuman:最后-对其他Golden One Credit Union客户有何建议?
GetHuman-shabaliv:在一天中的早些时候或深夜给他们打电话。不要忘记Golden One Credit Union可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-shabaliv在November 30th, 2017发生的Golden One Credit Union客户服务问题中得到了一些有用的反馈和措辞。