Go Smart Mobile: GoSmart: Customer Service, how can I help you...
GetHuman用户~pwales来自novembre 20, 2017的Go Smart Mobile条客户评论
~pwales案的背景
GetHuman:~pwales-您能告诉我们其他Go Smart Mobile个客户何时提起诉讼吗?
~pwales:Yes。在novembre 16上是middle of the night。
GetHuman:您是否接触到Go Smart Mobile,如果可以,怎么做?
GetHuman:这些常见的Go Smart Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pwales 常见 Go Smart Mobile 问题的列表)
~pwales:“ Update account information”是我尝试使用to call的原因。
~pwales对Go Smart Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Go Smart Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pwales:GoSmart: Customer Service, how can I help you?*Me: I'd like to set up auto pay. It set it up a year ago, but it doesn't autopay.*GoSmart: Thank you, let me transfer you to Billing.*GoSmart: Billing how can I help you?*Me: I'd like to set up auto pay. It set it up a year ago, but it doesn't autopay.*GoSmart: I'm sorry sir this isn't the correct department, let me transfer you to Customer Service.*Me: No, I was just there do not transfer me back*GoSmart: I'm sorry sir let me transfer you to a supervisor*GoSmart: Billing supervisor, how can I help you?*Me: I'd like to set up auto pay. It set it up a year ago, but it doesn't autopay.*GoSmart: I'm sorry sir, let me transfer you to a Customer Service supervisor*Me: Only if you can assure me they can help.*GoSmart: Customer Service, how can I help you?*Me: I was supposed to be transfer to a supervisor, you are now the *th person I've spoken to.*GoSmart:I'm sorry sir. let me transfer you to a supervisor.*GoSmart: Customer Supervisor, How can I
GetHuman:让我们量化一下您与Go Smart Mobile联系的经验。在1到5的范围内,如何轻松解决Go Smart Mobile问题?
~pwales:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pwales:在沟通方面,我会给他们五分之三的one。
GetHuman:Go Smart Mobile快速有效地解决问题的能力又如何呢?
~pwales:为此,我要说出五分之二的one。
GetHuman:最后-对其他Go Smart Mobile客户有何建议?
~pwales:在一天中的早些时候或深夜给他们打电话。不要忘记Go Smart Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pwales在novembre 16, 2017发生的Go Smart Mobile客户服务问题中得到了一些有用的反馈和措辞。