GlobalIndustrial.com: Online store is misleading and or fraudulent* P...

GetHuman用户~trosinsk来自November 17th, 2017的GlobalIndustrial.com条客户评论

~trosinsk案的背景

GetHuman:~trosinsk-您能告诉我们其他GlobalIndustrial.com个客户何时提起诉讼吗?
~trosinsk:Yup。在November 9th上是afternoon。
GetHuman:您是否接触到GlobalIndustrial.com,如果可以,怎么做?
~trosinsk:我使用了我在GetHuman GlobalIndustrial.com客户电话号码页面上找到的888-978-7759号码:GlobalIndustrial.com客户服务电话号码
GetHuman:这些常见的GlobalIndustrial.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~trosinsk 常见 GlobalIndustrial.com 问题的列表)
~trosinsk:“ Change order”是我尝试使用to call的原因。

~trosinsk对GlobalIndustrial.com客户服务的评价

GetHuman:那么,您如何总结GetHuman的GlobalIndustrial.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~trosinsk:Online store is misleading and or fraudulent* Purchased on line a GCV-** ProMax Water Heater Residential Nat Nat Gas ** Gal. ***** BTU which was pictured with a power vent with special delivery options. Special delivery options were for a phone call and residential delivery. After waiting for a *weeks I called the shipping company and they said yes it was there and would it be delivery the next day. The next day it was delivery in a ** foot semi by one person who pushed it off the truck into my driveway. When I opened the box there was no power vent and it was damaged. Which made the heater useless to me. And one other item that made this even worse online store said service is available * days a week which is also wrong. It is available * days Monday thru Friday. I have contacted them * times about this and the only response has been that a power vent can not be added. I have informed them that they need to replace this damaged water heater with the one pictured in their ad or refund
GetHuman:让我们量化一下您与GlobalIndustrial.com联系的经验。在1到5的范围内,如何轻松解决GlobalIndustrial.com问题?
~trosinsk:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~trosinsk:在沟通方面,我会给他们五分之三的four。
GetHuman:GlobalIndustrial.com快速有效地解决问题的能力又如何呢?
~trosinsk:为此,我要说出五分之二的one。
GetHuman:最后-对其他GlobalIndustrial.com客户有何建议?
~trosinsk:在一天中的早些时候或深夜给他们打电话。不要忘记GlobalIndustrial.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~trosinsk在November 9th, 2017发生的GlobalIndustrial.com客户服务问题中得到了一些有用的反馈和措辞。

GlobalIndustrial.com

1.25 of 5 stars | 2条评论

~trosinsk的GlobalIndustrial.com评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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