General Motors: Complaint
GetHuman用户GetHuman8160来自December 4th, 2017的General Motors条客户评论
GetHuman8160案的背景
GetHuman：GetHuman8160-您能告诉我们其他General Motors个客户何时提起诉讼吗？
GetHuman8160：Sure。在November 27th上是evening。
GetHuman：您是否接触到General Motors，如果可以，怎么做？
GetHuman：这些常见的General Motors客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman8160 常见 General Motors 问题的列表）
GetHuman8160：“ Where to buy”是我尝试使用to call的原因。
GetHuman8160对General Motors客户服务的评价
GetHuman：那么，您如何总结GetHuman的General Motors客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman8160：Complaint
GetHuman：您能从11/27/17发生的事情中告诉我们其他人吗？
GetHuman8160：I made an appointment at the Haley's Buick GMC at **** Midlothian Tnpk., Midlothian, Virginia ***** on Aug. *th **** (online) for an appointment on Aug. **th **** @****am to have the Seatbelt lap Anchor Tensioner Cable performed on my **** GMC Sierra **** pickup Truck & when I arrived at the above location the Service Advisor, Jennifer Doll said that they only had the Tensioner * part of the * part Recall in stock, I had to request that she call the closest GMC dealership to get the other part, she said it was available at the Hull Street Midlothian, Virginia dealership & they would have it available within **minutes, It took them until ****am to get it replaced & I took a look at it when I got out of my truck & I was shocked to see that there was a big hole in my truck where the beginning of the driver's side Seatbelt is Housed, now I can see the Cable inside of it. I called Jennifer Doll back she put me on hold came back to the phone & told me to bring the truck back in so they can look at it. I went back immediately to the dealership where it was performed & ask for the manager, which he was paged, & it took him at least ** minutes before he came out to talk to me & look at the damage his mechanic did to my truck, & I was told by the Service manager Chris Fender that the hole that was cut by the mechanic was part of the Recall from GM, Chris was showing me the printout of the Recall photos but was not even the same photo as what they damaged on my truck. I told him that GM is a Company that would not do such a sloppy job on GM's vechicles, but Chris Fender said his truck even looks like that. The Shop owner, Barry came out & told me that they would order a new piece for the seat replacement but the electric seat buttons would be cut out to fit the seat plastic replacement & that the Seatbelt where the mechanic cut it too much (completely cut out) would not look the same as it did before them doing the Recall, Barry (Shop Owner) walked away whistling like he discriminating against me, & not treating me respectfully. Also, the Service manager, Chris Fender was telliing me that the hole in the seatbelt (where you pull the seat belt out) is the way GM replaces the Recall. I told him that I had my Chevrolet Malibu Recall done at another location & I couldn't even tell that it was done because the Seat was not damaged by the mechanic & it looked like it did before I had brought it in for the Recall at the Hull Street Road Midllothian, Va dealership did the **** Chevrolet Malibu recall on the Seatbelt. Haley's Buick GMC has damaged my new **** GMC Sierra **** seat & I am going to contact the Local News to let everyone know about the work GM Mechanics are performing on the Seatbelt Recall & to Beware of it. I have experienced extreme Stress due to this experience, I also took the truck over to the dealership where I purchased the truck to show them what had happened & they could not believe how much they had damaged my truck & didn't even clean up after the Recall was performed. I have picture of the Recall done I can forward to GM if you could provide your Email address. I need compensation for this whole incident I cannot even trust them to do the right thing because in their eyes Service manager, Chris Fender they did the right thing. Victoria Padin **-***-***-****
GetHuman：让我们量化一下您与General Motors联系的经验。在1到5的范围内，如何轻松解决General Motors问题？
GetHuman8160：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman8160：在沟通方面，我会给他们五分之三的five。
GetHuman：General Motors快速有效地解决问题的能力又如何呢？
GetHuman8160：为此，我要说出五分之二的four。
GetHuman：最后-对其他General Motors客户有何建议？
GetHuman8160：在一天中的早些时候或深夜给他们打电话。不要忘记General Motors可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman8160在November 27th, 2017发生的General Motors客户服务问题中得到了一些有用的反馈和措辞。