Geek Squad: It was the week before midterms and I had * sep...

GetHuman用户~jasonk来自November 1st, 2017的Geek Squad条客户评论

~jasonk案的背景

GetHuman:~jasonk-您能告诉我们其他Geek Squad个客户何时提起诉讼吗?
~jasonk:Yes I can。在October 23rd上是evening。
GetHuman:您是否接触到Geek Squad,如果可以,怎么做?
~jasonk:我使用了我在GetHuman Geek Squad客户电话号码页面上找到的800-433-5778号码:Geek Squad客户服务电话号码
GetHuman:这些常见的Geek Squad客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jasonk 常见 Geek Squad 问题的列表)
~jasonk:“ Make a Reservation”是我尝试使用to call的原因。

~jasonk对Geek Squad客户服务的评价

GetHuman:那么,您如何总结GetHuman的Geek Squad客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jasonk:It was the week before midterms and I had * separate assignments that I had to hand in. So while doing research I somehow got a virus. My laptop started to run slower and slower and I began to receive pop ups promising to enhance my manhood. Paranoia starts to set in when I realize I could lose all of my work and have to retake the entire term. I very quickly started looking for a repair service. I first called these guys at the geek squad and they said to bring it in to get it repaired. Once I took it in, they gave me the spiel and costs and everything. I agreed to it and left it there. I was supposed to pick it up the next day. When I walked in there at the agreed time, the computer was not ready and they said it would be an additional $*** for a hard drive replacement. I once again agreed and left it there, with the explicit promise that it would be ready in another day. Once again, next day, no computer. I went and picked it up, charged back my credit card charges and searched for
GetHuman:让我们量化一下您与Geek Squad联系的经验。在1到5的范围内,如何轻松解决Geek Squad问题?
~jasonk:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jasonk:在沟通方面,我会给他们五分之三的three。
GetHuman:Geek Squad快速有效地解决问题的能力又如何呢?
~jasonk:为此,我要说出五分之二的two。
GetHuman:最后-对其他Geek Squad客户有何建议?
~jasonk:在一天中的早些时候或深夜给他们打电话。不要忘记Geek Squad可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jasonk在October 23rd, 2017发生的Geek Squad客户服务问题中得到了一些有用的反馈和措辞。

Geek Squad

2.80 of 5 stars | 49条评论

~jasonk的Geek Squad评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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