GameStop: LONG, LONG term customer, with * teenage sons w...

GetHuman用户~websuccessdiva来自ноябрь 6-го, 2017的GameStop条客户评论

~websuccessdiva案的背景

GetHuman:~websuccessdiva-您能告诉我们其他GameStop个客户何时提起诉讼吗?
~websuccessdiva:Yes。在октябрь 31-го上是morning。
GetHuman:您是否接触到GameStop,如果可以,怎么做?
~websuccessdiva:我使用了我在GetHuman GameStop客户电话号码页面上找到的800-883-8895号码:GameStop客户服务电话号码
GetHuman:这些常见的GameStop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~websuccessdiva 常见 GameStop 问题的列表)
~websuccessdiva:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~websuccessdiva对GameStop客户服务的评价

GetHuman:那么,您如何总结GetHuman的GameStop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~websuccessdiva:LONG, LONG term customer, with * teenage sons who one every gaming system in existence (all purchased from Game Stop), the first to pre-order games... have spent thousands of dollars at Game Stop. **Purchased Star Wars the Force, Unleashed for the PS* ($**.**) on Tuesday with Overnight Shipping, UPS erroneously marked it as delivered on Thursday. Called Friday to report and seek a replacement (as it was a gift for my son). Was advised that a replacement could not be shipped until Game Stop completed its "investigation." This process of "tracing" the package would take ** business days. **When asked to speak with a supervisor and gently remind them of my long term purchase history--I was placed on hold * times (for * minutes or more) and told that representative had spoken to supervisor and the policy stands. **When asked additional times to speak with supervisor, was finally transferred to Jamie at extension ****, who proceeded to tell me that the policy was to protect Game Stop f
GetHuman:让我们量化一下您与GameStop联系的经验。在1到5的范围内,如何轻松解决GameStop问题?
~websuccessdiva:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~websuccessdiva:在沟通方面,我会给他们五分之三的one。
GetHuman:GameStop快速有效地解决问题的能力又如何呢?
~websuccessdiva:为此,我要说出五分之二的four。
GetHuman:最后-对其他GameStop客户有何建议?
~websuccessdiva:在一天中的早些时候或深夜给他们打电话。不要忘记GameStop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~websuccessdiva在октябрь 31-го, 2017发生的GameStop客户服务问题中得到了一些有用的反馈和措辞。

GameStop

1.08 of 5 stars | 80条评论

~websuccessdiva的GameStop评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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