GameStop: It's impossible to get an answer out of anyone...
GetHuman用户~shimon来自November 19th, 2017的GameStop条客户评论
~shimon案的背景
GetHuman:~shimon-您能告诉我们其他GameStop个客户何时提起诉讼吗?
~shimon:Yup。在November 11th上是morning。
GetHuman:您是否接触到GameStop,如果可以,怎么做?
GetHuman:这些常见的GameStop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shimon 常见 GameStop 问题的列表)
~shimon:“ Complaint”是我尝试使用to call的原因。
~shimon对GameStop客户服务的评价
GetHuman:那么,您如何总结GetHuman的GameStop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shimon:It's impossible to get an answer out of anyone from a local store, corporate number or anywhere else. **I've wasted time, money, gas and energy just trying to handle a simple return. This level of incompetence is unbelievable.**How can they be a real business with a **% approval rate of the current CEO and founder. **Why does customer service keep passing me around and keeping me waiting on hold. She answered the call and transferred me to a supervisor before I could say anything. I spent another ** minutes on hold.**Corporate is so unorganized and disconnected with service on the customer level.. I'm furious!! **Don't buy a **** thing from this company. Buy it on Craigslist, Ebay or Amazon and you'll get what you want.
GetHuman:让我们量化一下您与GameStop联系的经验。在1到5的范围内,如何轻松解决GameStop问题?
~shimon:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shimon:在沟通方面,我会给他们五分之三的one。
GetHuman:GameStop快速有效地解决问题的能力又如何呢?
~shimon:为此,我要说出五分之二的three。
GetHuman:最后-对其他GameStop客户有何建议?
~shimon:在一天中的早些时候或深夜给他们打电话。不要忘记GameStop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shimon在November 11th, 2017发生的GameStop客户服务问题中得到了一些有用的反馈和措辞。