GameStop: CSR refused to refund a pre-order item that had...
GetHuman用户~Formergamestopcustomer来自November 27th, 2017的GameStop条客户评论
~Formergamestopcustomer案的背景
GetHuman:~Formergamestopcustomer-您能告诉我们其他GameStop个客户何时提起诉讼吗?
~Formergamestopcustomer:Sure。在November 18th上是afternoon。
GetHuman:您是否接触到GameStop,如果可以,怎么做?
~Formergamestopcustomer:我使用了我在GetHuman GameStop客户电话号码页面上找到的800-883-8895号码:GameStop客户服务电话号码 GetHuman:这些常见的GameStop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Formergamestopcustomer 常见 GameStop 问题的列表)
~Formergamestopcustomer:“ Account Access”是我尝试使用to call的原因。
~Formergamestopcustomer对GameStop客户服务的评价
GetHuman:那么,您如何总结GetHuman的GameStop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Formergamestopcustomer:CSR refused to refund a pre-order item that had not been received, referring me to a retail store to get a cancellation on my credit card. A manager said I wouldn't be technically charged until I pick it up, but couldn't explain the CSR refusing to cancel it at the main website that it was ordered from when he was able to cancel it. A ongoing run around that cost gamestop my future business and immediate cancellation of all my pre-orders. They don't have any plans to change their policy, so I would advise my fellow gamers to skip gamestop. What is your time worth? All they needed to say is, yes sir, it has been taken care of and thank you for your continued business. If gamestop.com can put a hold on my funds, then they should be the only ones who I should have to talk to to release that hold.
GetHuman:让我们量化一下您与GameStop联系的经验。在1到5的范围内,如何轻松解决GameStop问题?
~Formergamestopcustomer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Formergamestopcustomer:在沟通方面,我会给他们五分之三的one。
GetHuman:GameStop快速有效地解决问题的能力又如何呢?
~Formergamestopcustomer:为此,我要说出五分之二的four。
GetHuman:最后-对其他GameStop客户有何建议?
~Formergamestopcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记GameStop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Formergamestopcustomer在November 18th, 2017发生的GameStop客户服务问题中得到了一些有用的反馈和措辞。