Frontier Communications: I would like to praise the "New Frontier" for t...

GetHuman用户~pete来自November 2nd, 2017的Frontier Communications条客户评论

~pete案的背景

GetHuman:~pete-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~pete:Yes I can。在November 1st上是middle of the night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
~pete:我使用了我在GetHuman Frontier Communications客户电话号码页面上找到的800-921-8101号码:Frontier Communications客户服务电话号码
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pete 常见 Frontier Communications 问题的列表)
~pete:“ Make a Payment”是我尝试使用to call的原因。

~pete对Frontier Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pete:I would like to praise the "New Frontier" for their mailing envelope. It is not busy like some envelopes. It is plain and does not say anything about Frontier being a telephone company. It says in a lovely red circle, do not throw away this envelope, just like the sweepstakes people do. So my commendation to Frontier is that the envelope is so nice, that I threw it away as junk mail for four months. Then my phone was disconnected. Why? Because Frontier apparently took over my phone business from Verizon and did not tell me about it. Was I supposed to hear it from the grapevine somehow? We read the news on the internet and not the local papers. So, good job, Fontier: you never said "hello" so I am happy to say "good-bye."
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~pete:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pete:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~pete:为此,我要说出五分之二的one。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~pete:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pete在November 1st, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。

Frontier Communications

2.32 of 5 stars | 173条评论

~pete的Frontier Communications评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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