Frontier Communications: I was calling to terminate my internet service...
GetHuman用户~Leigh来自noviembre 7º, 2017的Frontier Communications条客户评论
~Leigh案的背景
GetHuman:~Leigh-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~Leigh:Sure。在noviembre 4º上是afternoon。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Leigh 常见 Frontier Communications 问题的列表)
~Leigh:“ Change Plan”是我尝试使用to call的原因。
~Leigh对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Leigh:I was calling to terminate my internet service. I waited ** minutes and was disconnected. I waited again (** min). CAUTION ! Ask the right questions to get essential information! Neither individual I spoke with told me to return my modem or I WOULD GET CHARGED $***.**. I called a third time to check on this, and only when I asked was I told that not returning resulted in being billed. I also noticed today that Internet service is advertised at $**.***mo. Odd, I ended up paying $**.***mo. Service is frequently out with no explanation in addition. AVOID THIS COMPANY IF YOU ACTUALLY WANT SERVICE THAT IS GOOD.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~Leigh:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Leigh:在沟通方面,我会给他们五分之三的one。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~Leigh:为此,我要说出五分之二的three。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~Leigh:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Leigh在noviembre 4º, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。