Frontier Communications: I tried to get some help with my phone service...
GetHuman用户~Martha Edwards来自November 28., 2017的Frontier Communications条客户评论
~Martha Edwards案的背景
GetHuman:~Martha Edwards-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~Martha Edwards:Yes。在November 20.上是morning。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Martha Edwards 常见 Frontier Communications 问题的列表)
~Martha Edwards:“ Cancel Plan”是我尝试使用to call的原因。
~Martha Edwards对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Martha Edwards:I tried to get some help with my phone service, because there is a lot of static on the line. Its hard to hear the party that is calling. I haved tried * or * times, and once they just hung up, and another time they switched me to another service rep. and had to go through pushing all the buttons again. Is there a human that I can talk to that can help me. I am ** and I need help. I have bundled my tv, internet, and phone. I lways pay my bill. I am thinking about canceling and just use my cell phone.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~Martha Edwards:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Martha Edwards:在沟通方面,我会给他们五分之三的three。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~Martha Edwards:为此,我要说出五分之二的four。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~Martha Edwards:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Martha Edwards在November 20., 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。