Frontier Communications: How can Frontier give you a billing date which...
GetHuman用户~HATE FRONTIER来自November 25th, 2017的Frontier Communications条客户评论
~HATE FRONTIER案的背景
GetHuman:~HATE FRONTIER-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~HATE FRONTIER:Yes I can。在November 17th上是late at night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~HATE FRONTIER 常见 Frontier Communications 问题的列表)
~HATE FRONTIER:“ Make a Payment”是我尝试使用to call的原因。
~HATE FRONTIER对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~HATE FRONTIER:How can Frontier give you a billing date which falls on a weekend, then when you go to pay online, it won't accept the due date and defaults to next business day, which appears as a late payment?*How can they bill you for February and tell you that you are past due, when the next payment per my statement is January **, which I scheduled a payment online.*Not only was the transfer of service from AT&T to Frontier terrible, we are still paying the same price for services that we had at AT&T that we don't have with Frontier, ie., App that allows us to manage our DVR from our phone or online, limited online networks. Then try calling customer service.....only if you have at least * hour to sit on the phone and wait for them! Frontier is the worst.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~HATE FRONTIER:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~HATE FRONTIER:在沟通方面,我会给他们五分之三的two。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~HATE FRONTIER:为此,我要说出五分之二的three。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~HATE FRONTIER:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~HATE FRONTIER在November 17th, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。