Frontier Communications: As I write this complaint I am in my **st hour...

GetHuman用户GetHuman-418345来自November 2nd, 2017的Frontier Communications条客户评论

GetHuman-418345案的背景

GetHuman:GetHuman-418345-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
GetHuman-418345:Yes I can。在October 27th上是evening。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman-418345:我使用了我在GetHuman Frontier Communications客户电话号码页面上找到的800-921-8101号码:Frontier Communications客户服务电话号码
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-418345 常见 Frontier Communications 问题的列表)
GetHuman-418345:“ Make a Payment”是我尝试使用to call的原因。

GetHuman-418345对Frontier Communications客户服务的评价

GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-418345:As I write this complaint I am in my **st hour of dealing with a Frontier issue-on the phone. ** hours of the ** we have been on hold. Back in **** when Frontier took over from Verizon we set up * phone lines and Internet. Since November of ****, until today (December **st, ****) we have had nothing but PROBLEMS with Frontier. When you call to Frontier to tell them they have their billing wrong, you get transferred to * different people. Frontier has our billing so screwed up right now, it seems beyond repair. We were paying for * phone lines and Internet. On our billing, it shows a credit for a "bundle" package. After paying our bill on-time each month we came into work to find that our Internet had been disconnected. After being on hold with Frontier for almost ** min. we found out that they disconnected it because of non-payment for * year. Umm..hello? Apparently their billing department was so screwed up and during an audit they found that they had been billing us incorrectly. Now,
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
GetHuman-418345:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-418345:在沟通方面,我会给他们五分之三的three。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
GetHuman-418345:为此,我要说出五分之二的one。
GetHuman:最后-对其他Frontier Communications客户有何建议?
GetHuman-418345:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-418345在October 27th, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。

Frontier Communications

2.32 of 5 stars | 173条评论

GetHuman-418345的Frontier Communications评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
2 5星

GetHuman收集和分发Frontier Communications之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Frontier Communications关联。

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