Frontier Communications: As I was working through terminating, I discove...
GetHuman用户~Kruger来自November 3, 2017的Frontier Communications条客户评论
~Kruger案的背景
GetHuman：~Kruger-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~Kruger：Yes。在Oktober 26上是morning。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kruger 常见 Frontier Communications 问题的列表）
~Kruger：“ Cancel Plan”是我尝试使用to call的原因。
~Kruger对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kruger：As I was working through terminating, I discovered quite a few things. There was the expensive termination fee of $*** first of all. I even tried to downgrade my internet so that could avoid the fee. However, even if you try to downgrade your service, you are considered to be breaking contract, and are charged $*** to do so. Something else they don't tell you is that they auto-renew your contract. You don't even receive a warning that it is time for renewal, unlike other companies I know. What's worse is that if you go to paperless billing, you can only look at statements online as far as six months back, so if you want to really save statements, you would have to print them anyway. This sort of negates the whole "go green" initiative, but whatever.**Last night when I was working through terminating, the representative told that everything was taken care of. I asked for a final amount that I would be seeing on my bill. She told me she had no way to tell me that at that point and couldn
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~Kruger：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kruger：在沟通方面，我会给他们五分之三的two。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~Kruger：为此，我要说出五分之二的one。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~Kruger：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kruger在Oktober 26, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。