FlightHub: English was not the operator's first language...

GetHuman用户~Carriage04来自November 28th, 2017的FlightHub条客户评论

~Carriage04案的背景

GetHuman:~Carriage04-您能告诉我们其他FlightHub个客户何时提起诉讼吗?
~Carriage04:Sure。在November 26th上是middle of the night。
GetHuman:您是否接触到FlightHub,如果可以,怎么做?
~Carriage04:我使用了我在GetHuman FlightHub客户电话号码页面上找到的800-711-1755号码:FlightHub客户服务电话号码
GetHuman:这些常见的FlightHub客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Carriage04 常见 FlightHub 问题的列表)
~Carriage04:“ None of those really matches why I wanted to call FlightHub that day.”是我尝试使用to call的原因。

~Carriage04对FlightHub客户服务的评价

GetHuman:那么,您如何总结GetHuman的FlightHub客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Carriage04:English was not the operator's first language. She understood what I was saying, but as I was calling with the very strange request (someone had prank called me saying they were fom FlightHub, but using my husband's cell number), she had absolutely no idea how to help me. Did not refer me to any other customer service, said they only make outbound calls to people with reservations (which I don't have).*Also, only had to press * and got a live person, not all the other options.
GetHuman:让我们量化一下您与FlightHub联系的经验。在1到5的范围内,如何轻松解决FlightHub问题?
~Carriage04:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Carriage04:在沟通方面,我会给他们五分之三的one。
GetHuman:FlightHub快速有效地解决问题的能力又如何呢?
~Carriage04:为此,我要说出五分之二的four。
GetHuman:最后-对其他FlightHub客户有何建议?
~Carriage04:在一天中的早些时候或深夜给他们打电话。不要忘记FlightHub可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Carriage04在November 26th, 2017发生的FlightHub客户服务问题中得到了一些有用的反馈和措辞。

FlightHub

2.20 of 5 stars | 25条评论

~Carriage04的FlightHub评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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