Fitbit: Yes, they promptly answer the phone.*Big deal t...
GetHuman用户GetHuman-257997来自noviembre 27º, 2017的Fitbit条客户评论
GetHuman-257997案的背景
GetHuman:GetHuman-257997-您能告诉我们其他Fitbit个客户何时提起诉讼吗?
GetHuman-257997:Yeah。在noviembre 24º上是evening。
GetHuman:您是否接触到Fitbit,如果可以,怎么做?
GetHuman-257997:我使用了我在GetHuman Fitbit客户电话号码页面上找到的877-623-4997号码:Fitbit客户服务电话号码 GetHuman:这些常见的Fitbit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-257997 常见 Fitbit 问题的列表)
GetHuman-257997:“ Problem With the App”是我尝试使用to call的原因。
GetHuman-257997对Fitbit客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fitbit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-257997:Yes, they promptly answer the phone.*Big deal they make up for it with crappy customer service. They've got a young man in Central America answering the phone.* My scale arrived with a broken spring and Fitbit wants a picture of it before they will respond further.*Now they charged me * times for the same item that has been back oredered for * months. Although I did not order it until they sent an email indicating it was time to order. Then they sent an email to say I would get a discount because it was taking so long. I thought that I would get a refund check for the discount, but no...they charged my credit card again.* You can't make this stuff up.*GOOD GRIEF
GetHuman:让我们量化一下您与Fitbit联系的经验。在1到5的范围内,如何轻松解决Fitbit问题?
GetHuman-257997:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-257997:在沟通方面,我会给他们五分之三的five。
GetHuman:Fitbit快速有效地解决问题的能力又如何呢?
GetHuman-257997:为此,我要说出五分之二的four。
GetHuman:最后-对其他Fitbit客户有何建议?
GetHuman-257997:在一天中的早些时候或深夜给他们打电话。不要忘记Fitbit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-257997在noviembre 24º, 2017发生的Fitbit客户服务问题中得到了一些有用的反馈和措辞。