Fitbit: This is a site in the Phillipines or Guatemala...
GetHuman用户~Chuck Finley来自novembre 25, 2017的Fitbit条客户评论
~Chuck Finley案的背景
GetHuman:~Chuck Finley-您能告诉我们其他Fitbit个客户何时提起诉讼吗?
~Chuck Finley:Yeah。在novembre 19上是middle of the night。
GetHuman:您是否接触到Fitbit,如果可以,怎么做?
~Chuck Finley:我使用了我在GetHuman Fitbit客户电话号码页面上找到的877-623-4997号码:Fitbit客户服务电话号码 GetHuman:这些常见的Fitbit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Chuck Finley 常见 Fitbit 问题的列表)
~Chuck Finley:“ Returns”是我尝试使用to call的原因。
~Chuck Finley对Fitbit客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fitbit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Chuck Finley:This is a site in the Phillipines or Guatemala (depending on when you call). The people who answer the phone do not understand English well and cannot speak it well, and read from a menu. I asked if the large or x-large Charge is the same size as the large Flex* the woman had no idea of what I asked and simply read from a menu the length in inches of the Charge band, but had no information to compare to the Flex band. Fitbit has gone from a company that cares to a company that cares only about profit by outsourcing customer service to people who cannot provide it and cannot speak and understand English.
GetHuman:让我们量化一下您与Fitbit联系的经验。在1到5的范围内,如何轻松解决Fitbit问题?
~Chuck Finley:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Chuck Finley:在沟通方面,我会给他们五分之三的two。
GetHuman:Fitbit快速有效地解决问题的能力又如何呢?
~Chuck Finley:为此,我要说出五分之二的three。
GetHuman:最后-对其他Fitbit客户有何建议?
~Chuck Finley:在一天中的早些时候或深夜给他们打电话。不要忘记Fitbit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Chuck Finley在novembre 19, 2017发生的Fitbit客户服务问题中得到了一些有用的反馈和措辞。