Fitbit: No wait time. Explained problem with my wife's...
GetHuman用户~Max来自November 28th, 2017的Fitbit条客户评论
~Max案的背景
GetHuman:~Max-您能告诉我们其他Fitbit个客户何时提起诉讼吗?
~Max:Yes。在November 21st上是afternoon。
GetHuman:您是否接触到Fitbit,如果可以,怎么做?
GetHuman:这些常见的Fitbit客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Max 常见 Fitbit 问题的列表)
~Max:“ Return an Order”是我尝试使用to call的原因。
~Max对Fitbit客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fitbit客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Max:No wait time. Explained problem with my wife's Fitbit One. Agreed was a problem and would send a replacement. Told them my wife was currently out of town and would be very appreciative for the replacement. Was told he would expedite the shipment to make sure it was here before she returned. NOW, that is real customer service that you just don't see elsewhere. THANK YOU FITBIT.
GetHuman:让我们量化一下您与Fitbit联系的经验。在1到5的范围内,如何轻松解决Fitbit问题?
~Max:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Max:在沟通方面,我会给他们五分之三的five。
GetHuman:Fitbit快速有效地解决问题的能力又如何呢?
~Max:为此,我要说出五分之二的four。
GetHuman:最后-对其他Fitbit客户有何建议?
~Max:在一天中的早些时候或深夜给他们打电话。不要忘记Fitbit可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Max在November 21st, 2017发生的Fitbit客户服务问题中得到了一些有用的反馈和措辞。