Fingerhut: Customer service ***** really bad. I'm missing...

GetHuman用户~Pissed off customer来自November 22nd, 2017的Fingerhut条客户评论

~Pissed off customer案的背景

GetHuman:~Pissed off customer-您能告诉我们其他Fingerhut个客户何时提起诉讼吗?
~Pissed off customer:Sure。在November 20th上是afternoon。
GetHuman:您是否接触到Fingerhut,如果可以,怎么做?
~Pissed off customer:我使用了我在GetHuman Fingerhut客户电话号码页面上找到的800-208-2500号码:Fingerhut客户服务电话号码
GetHuman:这些常见的Fingerhut客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Pissed off customer 常见 Fingerhut 问题的列表)
~Pissed off customer:“ Check Application Status”是我尝试使用to call的原因。

~Pissed off customer对Fingerhut客户服务的评价

GetHuman:那么,您如何总结GetHuman的Fingerhut客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Pissed off customer:Customer service ***** really bad. I'm missing parts for my microwave and purchased a warranty. No one seems to know how to help. Need the missing parts and warranty. Customer service agents attitude really ***** had no knowledge on how to help. May stop ordering since the only time a customer service rep only wants to help if they are collecting a payment. Very, very, very disappointed. All I wanted was to get missing parts toput my microwave cart together. Who ever pulls the item to ship needs to ensure that all parts are in the box. Also my warranty was not icluded and I paid extra for something I didn't receive.
GetHuman:让我们量化一下您与Fingerhut联系的经验。在1到5的范围内,如何轻松解决Fingerhut问题?
~Pissed off customer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Pissed off customer:在沟通方面,我会给他们五分之三的four。
GetHuman:Fingerhut快速有效地解决问题的能力又如何呢?
~Pissed off customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他Fingerhut客户有何建议?
~Pissed off customer:在一天中的早些时候或深夜给他们打电话。不要忘记Fingerhut可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Pissed off customer在November 20th, 2017发生的Fingerhut客户服务问题中得到了一些有用的反馈和措辞。

Fingerhut

2.00 of 5 stars | 126条评论

~Pissed off customer的Fingerhut评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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