FedEx: My boyfriend ordered two different sets of flow...

GetHuman用户~veryunhappycustomer@aol.com来自noviembre 20º, 2017的FedEx条客户评论

~veryunhappycustomer@aol.com案的背景

GetHuman:~veryunhappycustomer@aol.com-您能告诉我们其他FedEx个客户何时提起诉讼吗?
~veryunhappycustomer@aol.com:Sure。在noviembre 18º上是morning。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
~veryunhappycustomer@aol.com:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码
GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~veryunhappycustomer@aol.com 常见 FedEx 问题的列表)
~veryunhappycustomer@aol.com:“ Make a shipment”是我尝试使用to call的原因。

~veryunhappycustomer@aol.com对FedEx客户服务的评价

GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~veryunhappycustomer@aol.com:My boyfriend ordered two different sets of flowers from me from ProFlowers (***$ a piece) for valentines day * weeks before the day. They go through FedEx for delivery. The first set were supposed to come the day before and the second on the day of valentines day. There was a snow storm so FedEx only sent the first ones out from CA and not the second ones so the flowers were then set to arrive the day after. They didn't (although the roads were completely and perfectly clear). So then they were supposed to arrive today on saturday. Mean while my boyfriend has been in contact with multiple FedEx customer service reps who keep telling him that its coming any minute now. SO NOW at *:** he calls them back because they also told him that they dont delivery tomorrow and that they also dont deliver past *. He then was told that the driver today stopped driving at *:**pm...... even though they deliver till *pm. Their reasoning was that he stopped due to bad weather ....... they skies are clear
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
~veryunhappycustomer@aol.com:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~veryunhappycustomer@aol.com:在沟通方面,我会给他们五分之三的three。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
~veryunhappycustomer@aol.com:为此,我要说出五分之二的four。
GetHuman:最后-对其他FedEx客户有何建议?
~veryunhappycustomer@aol.com:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~veryunhappycustomer@aol.com在noviembre 18º, 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。

FedEx

3.24 of 5 stars | 156条评论

~veryunhappycustomer@aol.com的FedEx评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
3 5星

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