FedEx: I do not have any real complaint with the indiv...

GetHuman用户GetHuman-178641来自November 1., 2017的FedEx条客户评论

GetHuman-178641案的背景

GetHuman:GetHuman-178641-您能告诉我们其他FedEx个客户何时提起诉讼吗?
GetHuman-178641:Sure。在Oktober 24.上是middle of the night。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
GetHuman-178641:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码
GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-178641 常见 FedEx 问题的列表)
GetHuman-178641:“ Account Access”是我尝试使用to call的原因。

GetHuman-178641对FedEx客户服务的评价

GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-178641:I do not have any real complaint with the individual that received my claim even though my claim was denied?? My problem is with the shipping department that clearly had opened the damaged package to inspect for damage (staples removed and retaped) and still delivered the package anyway. I was not home when it was delivered and I would not have accepted the package. Why my claim was denied is still a mystery to me because it was clearly damaged in shipping. Unfortunitely FedEx is like most big companies anymore, the bosses try do anything to avoid paying claims and taking care of customer to improve their bottom line profits. Fortunitely for me there is another shipping company in town with offices and I can take any damage package to them and speak to a live person. So I'll order only from companies that use UPS.
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
GetHuman-178641:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-178641:在沟通方面,我会给他们五分之三的two。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
GetHuman-178641:为此,我要说出五分之二的three。
GetHuman:最后-对其他FedEx客户有何建议?
GetHuman-178641:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-178641在Oktober 24., 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。

FedEx

3.24 of 5 stars | 156条评论

GetHuman-178641的FedEx评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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