FedEx: EMBARRASSING
GetHuman用户GetHuman-osiem来自December 4th, 2017的FedEx条客户评论
GetHuman-osiem案的背景
GetHuman:GetHuman-osiem-您能告诉我们其他FedEx个客户何时提起诉讼吗?
GetHuman-osiem:Yes。在November 29th上是late at night。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
GetHuman-osiem:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码 GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-osiem 常见 FedEx 问题的列表)
GetHuman-osiem:“ Complaint”是我尝试使用to call的原因。
GetHuman-osiem对FedEx客户服务的评价
GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-osiem:EMBARRASSING
GetHuman:您能从11/29/17发生的事情中告诉我们其他人吗?
GetHuman-osiem:This is most embarrassing company I came across in a long time, customer service is non existing they stick to a script and are unable to answer any question that fall outside what is scripted. It took ** hours to deliver overnite service from TN, to Schaumburg Il and another ** from Schaumburg to Schaumburg - DISTANCE *.* MILE. Why they bother. They should tell me, come and pick it up because we do not give a ..... about your time. We do not value your time and you for that matter.** hours window frame for sth that should take ** minutes. Who is scheduling their routes. Absurd. Never again use UPS, THEY DELIVER.
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
GetHuman-osiem:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-osiem:在沟通方面,我会给他们五分之三的two。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
GetHuman-osiem:为此,我要说出五分之二的five。
GetHuman:最后-对其他FedEx客户有何建议?
GetHuman-osiem:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-osiem在November 29th, 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。