Family Mobile: i HAVE AN ACCOUNT i AM TRYING TO PAY. i WAS TOL...
GetHuman用户~EASYiszie来自November 26., 2017的Family Mobile条客户评论
~EASYiszie案的背景
GetHuman：~EASYiszie-您能告诉我们其他Family Mobile个客户何时提起诉讼吗？
~EASYiszie：Yes。在November 23.上是evening。
GetHuman：您是否接触到Family Mobile，如果可以，怎么做？
GetHuman：这些常见的Family Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~EASYiszie 常见 Family Mobile 问题的列表）
~EASYiszie：“ Billing issue”是我尝试使用to call的原因。
~EASYiszie对Family Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Family Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~EASYiszie：i HAVE AN ACCOUNT i AM TRYING TO PAY. i WAS TOLD TO GO TO CUSTOMERRELATIONS@MYFAMILYMOBILE.COM. i WENT THERE AND IT LIST * PAGES OF WEB SITES NONE OF THEM REMOTELY MATCH THE ABOVE URL. sO i WAS SUPPOSED TO GO THERE AND PUT MY COMPLAINT WITH AN OVERCHARGE, WHICH (i HAVE TRIED TO DO BY THE INSTRUCTIONS GIVEN BY THE PAYMENT CENTER). nOW HERE i AM AGAIN WITH A BOGUS URL THAT DOES NOT EXIST. i SENT TO THE HOME OFFICE A CHECK FOR FIFTY DOLLARS TO PAY ON MY BILL. aFTER TWO MONTHS AND THE CHECK NOT CLEARING MY BANK, i WAS TROUBLED BY THAT. nOW THEY TELL ME THE SAME URL ADDRESS AND NOTHING IS CHANGED. tHE FIFTY DOLLAR CHECK THEY WROTE ME AND SAID THEY WERE SENDING IT BACK, BUT THE LETTER DID NOT HAVE THE CHECK JUST A NOTE SAYING THEY SENT IT BACK. TO DATE I HAVE NOT RECIEVED THE CHECK BACK. sO i TRIED AGAIN TO RESOLVE THE DEBT WITH THE COLLECTION CENTER, THEY SAID GO TO THE SAME URL THEY GAVE ME AND THEY WILL TAKE MY COMPLAINT ABOUT OVER BILLING AND WOULD ADJAUT MY BILL. i AM STILL WITH FAMILY
GetHuman：让我们量化一下您与Family Mobile联系的经验。在1到5的范围内，如何轻松解决Family Mobile问题？
~EASYiszie：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~EASYiszie：在沟通方面，我会给他们五分之三的one。
GetHuman：Family Mobile快速有效地解决问题的能力又如何呢？
~EASYiszie：为此，我要说出五分之二的five。
GetHuman：最后-对其他Family Mobile客户有何建议？
~EASYiszie：在一天中的早些时候或深夜给他们打电话。不要忘记Family Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~EASYiszie在November 23., 2017发生的Family Mobile客户服务问题中得到了一些有用的反馈和措辞。