Family Mobile: At the end of May, begging of June we unlocked...
GetHuman用户~nilands55s来自November 23., 2017的Family Mobile条客户评论
~nilands55s案的背景
GetHuman:~nilands55s-您能告诉我们其他Family Mobile个客户何时提起诉讼吗?
~nilands55s:Yes I can。在November 15.上是afternoon。
GetHuman:您是否接触到Family Mobile,如果可以,怎么做?
GetHuman:这些常见的Family Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nilands55s 常见 Family Mobile 问题的列表)
~nilands55s:“ Technical or service issue”是我尝试使用to call的原因。
~nilands55s对Family Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Family Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nilands55s:At the end of May, begging of June we unlocked the phone and canceled our account. It took * calls to support for them to finally confess that I did in fact close my account, and the phone was not active. Yet I still get bills. Customer support would not help me, but made me send a email request. They seem to want to make it as difficult as possible to fix this. All the support persons where rude and argumentative. All my payment where prepaid, so how can they do this? Beware of the myfamilymobile trap!
GetHuman:让我们量化一下您与Family Mobile联系的经验。在1到5的范围内,如何轻松解决Family Mobile问题?
~nilands55s:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nilands55s:在沟通方面,我会给他们五分之三的three。
GetHuman:Family Mobile快速有效地解决问题的能力又如何呢?
~nilands55s:为此,我要说出五分之二的one。
GetHuman:最后-对其他Family Mobile客户有何建议?
~nilands55s:在一天中的早些时候或深夜给他们打电话。不要忘记Family Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nilands55s在November 15., 2017发生的Family Mobile客户服务问题中得到了一些有用的反馈和措辞。