FairPoint Communications: Im writing for my mom who is on ssi her service...
GetHuman用户~Dniles来自novembre 22, 2017的FairPoint Communications条客户评论
~Dniles案的背景
GetHuman:~Dniles-您能告诉我们其他FairPoint Communications个客户何时提起诉讼吗?
~Dniles:Yeah。在novembre 17上是morning。
GetHuman:您是否接触到FairPoint Communications,如果可以,怎么做?
GetHuman:这些常见的FairPoint Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Dniles 常见 FairPoint Communications 问题的列表)
~Dniles:“ Lower my bill”是我尝试使用to call的原因。
~Dniles对FairPoint Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的FairPoint Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Dniles:Im writing for my mom who is on ssi her service was disconnected due to non payment even though she had payed all but **.**dollars. She paid on friday after accounct suspended. She let me know on Sunday that account was still not working i called customer service they told me to call back on Monday and let them know we had made payment. When i called they said we had to pay *** to get service back. They said they had totally disconnected on Sunday the *st and that if i had called(which i did) this could have been fixed but now there was no way anyone could help me resolve this issue. My mom has been a loyal customer for * years and i was told that didn't matter i was very disappointed inn the customer service i received.
GetHuman:让我们量化一下您与FairPoint Communications联系的经验。在1到5的范围内,如何轻松解决FairPoint Communications问题?
~Dniles:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Dniles:在沟通方面,我会给他们五分之三的one。
GetHuman:FairPoint Communications快速有效地解决问题的能力又如何呢?
~Dniles:为此,我要说出五分之二的one。
GetHuman:最后-对其他FairPoint Communications客户有何建议?
~Dniles:在一天中的早些时候或深夜给他们打电话。不要忘记FairPoint Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Dniles在novembre 17, 2017发生的FairPoint Communications客户服务问题中得到了一些有用的反馈和措辞。