FTD.com: The customer rep was adequate, but only because...
GetHuman用户GetHuman-244142来自октябрь 30-го, 2017的FTD.com条客户评论
GetHuman-244142案的背景
GetHuman:GetHuman-244142-您能告诉我们其他FTD.com个客户何时提起诉讼吗?
GetHuman-244142:Yeah。在октябрь 21-го上是evening。
GetHuman:您是否接触到FTD.com,如果可以,怎么做?
GetHuman-244142:我使用了我在GetHuman FTD.com客户电话号码页面上找到的800-736-3383号码:FTD.com客户服务电话号码 GetHuman:这些常见的FTD.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-244142 常见 FTD.com 问题的列表)
GetHuman-244142:“ Cancel order”是我尝试使用to call的原因。
GetHuman-244142对FTD.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的FTD.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-244142:The customer rep was adequate, but only because she tried hard and didn't hang up on me. She clearly was not empowered to do anything and got no support no matter who she went to talk to (putting me on hold, but at least returning). Ultimately she cancelled the order and refunded the money. Hideous company that I had a * day wait for late Mother's Day flowers that never came and then the indignity of an hour on the phone. And in the end, I'm out Mother's Day, and hour, and a lot of anger. FTD is dead to me.
GetHuman:让我们量化一下您与FTD.com联系的经验。在1到5的范围内,如何轻松解决FTD.com问题?
GetHuman-244142:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-244142:在沟通方面,我会给他们五分之三的three。
GetHuman:FTD.com快速有效地解决问题的能力又如何呢?
GetHuman-244142:为此,我要说出五分之二的five。
GetHuman:最后-对其他FTD.com客户有何建议?
GetHuman-244142:在一天中的早些时候或深夜给他们打电话。不要忘记FTD.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-244142在октябрь 21-го, 2017发生的FTD.com客户服务问题中得到了一些有用的反馈和措辞。