Express Scripts: Ok I had my doctor send my ** day blood pressur...
GetHuman用户~anon来自November 16th, 2017的Express Scripts条客户评论
~anon案的背景
GetHuman:~anon-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~anon:Yeah。在November 12th上是morning。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~anon 常见 Express Scripts 问题的列表)
~anon:“ Product information”是我尝试使用to call的原因。
~anon对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~anon:Ok I had my doctor send my ** day blood pressure meds scripts in. He does it electronically and they received it the first time he did it this way. I call ***** to make sure they got plus check their website. Call them I again check on ***** as now I am out of meds. They say they have nothing from my doctor , my doctor shows me he sent electronically and no kick back received so they did receive it. Oh customer agent told me as I was out to have doctor get me a ** day supply locally I did and so now I had to pay for that. My doctor will re order again this week through them mean while my blood pressure went back to ******* so not only will my doctor charge me for the med he gave me at his office but he made me come back the next day to check so now I am out of money two doctors visit local pharmacy cost and my time and aggravation dealing with these idiots at express scripts. Oh and my insurance denied the meds becasue I have a mandatory mail in policy really this company should be
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~anon:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~anon:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~anon:为此,我要说出五分之二的five。
GetHuman:最后-对其他Express Scripts客户有何建议?
~anon:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~anon在November 12th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。