Express Scripts: Long pre-recorded messages before keypad entry...
GetHuman用户~Anonymous来自November 27., 2017的Express Scripts条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~Anonymous：Yup。在November 18.上是evening。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 Express Scripts 问题的列表）
~Anonymous：“ Complaint”是我尝试使用to call的原因。
~Anonymous对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Long pre-recorded messages before keypad entry options were made available to caller. Press "*" to speak to an operator wasn't an option but I selected it anyway as was able to get through to a rep fairly easy and promptly. The wait for a rep was short. However, I find it hard to believe that with **st Century technology E-scripts*Tricare service that they are unable to determine what primary insurance one has in order to process pharmaceuticals to a single carrier. (i.e. although we cannot identify or verify who(m) you may or may not have primary care with, you will be responsible for the full coverage of your prescriptions and refills. Database communication across medical platforms need to be a priority for families and patients with medical conditions. It will be costly and frustrating to families when pharmacy databases indicate that there is another insurance carrier other than Tricare e-scripts.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的two。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 18., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。