Express Scripts: I was able to get through fairly quickly, and t...
GetHuman用户~tom9382来自November 11th, 2017的Express Scripts条客户评论
~tom9382案的背景
GetHuman:~tom9382-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~tom9382:Yeah。在November 3rd上是evening。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tom9382 常见 Express Scripts 问题的列表)
~tom9382:“ Recover Account”是我尝试使用to call的原因。
~tom9382对Express Scripts客户服务的评价
GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tom9382:I was able to get through fairly quickly, and the rep quickly cancelled my order when I asked him to, in fact didn't even hesitate. I was forced to use home delivery, but when I mentioned that home delivery was going to cost $*** more a year than local pharmacy pickup for my insulin, they said they will not do anything to lower the cost, or change how often they send the delivery, or accept payment from apidra (as local pharmacies will). I don't have enough cash laying around to pay for my insulin * months at a time, I can only pay for a month at a time right now.. so because they won't help me, now I am left with no insulin and cannot pickup from a local pharmacy. Dont know what to do.
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~tom9382:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tom9382:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~tom9382:为此,我要说出五分之二的four。
GetHuman:最后-对其他Express Scripts客户有何建议?
~tom9382:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tom9382在November 3rd, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。