I called Express Scripts because I had not rece...
GetHuman用户~anonymous1来自November 14, 2017的Express Scripts条客户评论
~anonymous1案的背景
GetHuman：~anonymous1-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~anonymous1：Sure。在November 12上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous1 常见 Express Scripts 问题的列表）
~anonymous1：“ Place an Order”是我尝试使用to call的原因。
~anonymous1对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous1：I called Express Scripts because I had not received my ID card though I had signed up a month ago. It took me three phone calls to get this resolved. The woman who picked up my initial call pretended she couldn't hear me and hung up on me. I am positive she could hear me though because the interactive voice response system (IVR) worked correctly before I was transferred to a live representative.**I called back immediately. This time, when I was routed via IVR to a representative the phone rang several times and then gave me a recording that the representative was not picking up and disconnected me. **I called back a third time and received the same woman who answered my call the first time. I told her I needed to get a prescription and did not have an ID card yet. She told me she could not understand what I meant. She was incompetent throughout the entire conversation. Instead of asking me to verify my address*phone number, she read my information out loud and asked me to confirm it, w
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~anonymous1：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous1：在沟通方面，我会给他们五分之三的two。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~anonymous1：为此，我要说出五分之二的one。
GetHuman：最后-对其他Express Scripts客户有何建议？
~anonymous1：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous1在November 12, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。