Express Scripts: Every time I need refills I do not receive them...
GetHuman用户~sarge来自November 27., 2017的Express Scripts条客户评论
~sarge案的背景
GetHuman：~sarge-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~sarge：Yes I can。在November 21.上是morning。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sarge 常见 Express Scripts 问题的列表）
~sarge：“ Over charge or strange charge”是我尝试使用to call的原因。
~sarge对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sarge：Every time I need refills I do not receive them because ex scripts says they did not receive order from doctor although doctor has copies of fax showing the orders were sent in. When I first started, all six of my medications were phoned to express scripts as I waited and listened* this because they say they never receive anything. A week later I called to see how they were doing and was told by a supervisor that no call was ever made. When I told him I heard the call THEN he said he would check the phone records and found a copy of the call that had never been acted upon (he didn't know why). The latest-May *th two orders are sent E prescription because they say fax never received. One week later receive one prescription. Two more days receive phone call saying other prescription will be sent shortly. One week more and I call to see about it and am told they never received an order for the refill even though they previously called and acknowledged it and said it would be sent shortl
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~sarge：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sarge：在沟通方面，我会给他们五分之三的two。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~sarge：为此，我要说出五分之二的five。
GetHuman：最后-对其他Express Scripts客户有何建议？
~sarge：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sarge在November 21., 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。