Express Scripts: EMAIL TO ANTHEM:*Unfortunately your prescriptio...
GetHuman用户GetHuman-443329来自November 2, 2017的Express Scripts条客户评论
GetHuman-443329案的背景
GetHuman：GetHuman-443329-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
GetHuman-443329：Yes。在Oktober 26上是evening。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-443329 常见 Express Scripts 问题的列表）
GetHuman-443329：“ Returns”是我尝试使用to call的原因。
GetHuman-443329对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-443329：EMAIL TO ANTHEM:*Unfortunately your prescription vendor is Express-Scripts, which is a dishonest service that takes advantage of the customer. My recent experience using their mail order service was a disaster, both service and financial wise.**The service took ** days to establish. First, they denied receiving by mail the five **-day prescriptions, then I received a letter with the prescriptions enclosed saying that I did not have an account. Next, after three phone calls, they delayed filling the prescriptions and wanted to talk with the doctor's office. Finally, they sent out five prescriptions. However, one prescription was for a name brand Toprol XL instead of the generic Metoprol*l. Instead of a $** charge they billed me $*** for the brand name. I did not OK the brand name being sent.**As of today, Express-Scripts is denying fault and refusing to adjust my bill lower to the correct co-pay. I think that Anthem needs to get involved and straighten-out their vendor of drugs. None of
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
GetHuman-443329：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-443329：在沟通方面，我会给他们五分之三的four。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
GetHuman-443329：为此，我要说出五分之二的three。
GetHuman：最后-对其他Express Scripts客户有何建议？
GetHuman-443329：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-443329在Oktober 26, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。