Express Scripts: Because of my insurance coverage, I'm pretty mu...
GetHuman用户~dellthorne来自ноябрь 14-го, 2017的Express Scripts条客户评论
~dellthorne案的背景
GetHuman：~dellthorne-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~dellthorne：Yeah。在ноябрь 10-го上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~dellthorne 常见 Express Scripts 问题的列表）
~dellthorne：“ Recover Account”是我尝试使用to call的原因。
~dellthorne对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~dellthorne：Because of my insurance coverage, I'm pretty much forced to use Express-Scripts for my drug benefits. When it comes to having to interact with the staff, if everything is in perfect order, it goes smoothly. If there's any type of glitch that involves them making a decision or providing "Customer Service", they suddenly become dumber than dirt. For the last year, I switched on of my meds to the generic version because my insurance company would cover it at ***%. If I used the non-generic, it's not covered at all. My doctor just refilled my prescription and what do they send? Yes, the non-generic version costing me $***.**. When I called to try and have it resolved, I was told that I had put in a request two years ago to never accept the generic version. Number one, I never said that, and number two, if I had, how come I've been getting the generic version for the last year. No satisfactory answer to that other than, I can't return the script for the non-generic ve
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~dellthorne：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~dellthorne：在沟通方面，我会给他们五分之三的three。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~dellthorne：为此，我要说出五分之二的four。
GetHuman：最后-对其他Express Scripts客户有何建议？
~dellthorne：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~dellthorne在ноябрь 10-го, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。