Experian: I was inquiring about my credit freeze *accessi...
GetHuman用户~Doc来自novembre 21º, 2017的Experian条客户评论
~Doc案的背景
GetHuman:~Doc-您能告诉我们其他Experian个客户何时提起诉讼吗?
~Doc:Yeah。在novembre 17º上是evening。
GetHuman:您是否接触到Experian,如果可以,怎么做?
GetHuman:这些常见的Experian客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Doc 常见 Experian 问题的列表)
~Doc:“ Check credit score”是我尝试使用to call的原因。
~Doc对Experian客户服务的评价
GetHuman:那么,您如何总结GetHuman的Experian客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Doc:I was inquiring about my credit freeze *accessibility. I was unable to access my file. Come to find out they removed a number from my pin and never informed me.*They no longer have a ** before the rest of your pin numbers!**Poor customer service!!! I would never have found out anything had I not discovered this telephone number! Thanks you!!!!!!!*Experian needs to improve their accessibility and communication with their customers and consumers.
GetHuman:让我们量化一下您与Experian联系的经验。在1到5的范围内,如何轻松解决Experian问题?
~Doc:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Doc:在沟通方面,我会给他们五分之三的four。
GetHuman:Experian快速有效地解决问题的能力又如何呢?
~Doc:为此,我要说出五分之二的three。
GetHuman:最后-对其他Experian客户有何建议?
~Doc:在一天中的早些时候或深夜给他们打电话。不要忘记Experian可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Doc在novembre 17º, 2017发生的Experian客户服务问题中得到了一些有用的反馈和措辞。