Equifax: The customer service rep refused to give me a d...
GetHuman用户~angry consumer来自November 10th, 2017的Equifax条客户评论
~angry consumer案的背景
GetHuman:~angry consumer-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~angry consumer:Yeah。在November 4th上是morning。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~angry consumer:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~angry consumer 常见 Equifax 问题的列表)
~angry consumer:“ Account access”是我尝试使用to call的原因。
~angry consumer对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~angry consumer:The customer service rep refused to give me a digital copy of my credit report as allowed by law. (Annual credit report is dysfunctional, and therefore not an option.) He said that he would be willing to send me one by mail which I should receive in ** business days (two weeks). This presents an impossibility for me because I am supposed to close on my loan in * days. I asked him to cancel a dispute which I initiated and he refused to do so.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~angry consumer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~angry consumer:在沟通方面,我会给他们五分之三的three。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~angry consumer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Equifax客户有何建议?
~angry consumer:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~angry consumer在November 4th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。