Equifax: She was very polite. Told me that I would recei...
GetHuman用户~unhappy来自October 29th, 2017的Equifax条客户评论
~unhappy案的背景
GetHuman:~unhappy-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~unhappy:Sure。在October 26th上是morning。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unhappy 常见 Equifax 问题的列表)
~unhappy:“ Question”是我尝试使用to call的原因。
~unhappy对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unhappy:She was very polite. Told me that I would receive my confirmation and pin through email in ** - ** hours. Could not get her to understand that they did not have my email address so there was no way I could get my information from them in ** - ** hours. She said I would have to wait that long to call back if I did not receive an email with the answer. I could tell this conversation could go on forever. I will wait and call back in ** hours. I was trying to place a security freeze.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~unhappy:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unhappy:在沟通方面,我会给他们五分之三的five。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~unhappy:为此,我要说出五分之二的five。
GetHuman:最后-对其他Equifax客户有何建议?
~unhappy:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unhappy在October 26th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。