Equifax: It is literally impossible to get through to a...
GetHuman用户~nathanhall来自November 3rd, 2017的Equifax条客户评论
~nathanhall案的背景
GetHuman:~nathanhall-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~nathanhall:Yup。在October 26th上是late at night。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~nathanhall:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~nathanhall 常见 Equifax 问题的列表)
~nathanhall:“ Freeze Credit”是我尝试使用to call的原因。
~nathanhall对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~nathanhall:It is literally impossible to get through to a human being on this phone tree. I have a bloody confirmation number but the stupid computer keeps saying "i'm sorry. i'm sorry. i didn't understand you. the number you entered is. i'm sorry, you've exceeded the multiple amount of tries." then it hangs up on you. this happened five times in a row. i just want to correct my address and writing them doesn't work either. i hate this company so much it's giving me an ulcer. i don't believe in the concept of **** unless it means this company will be punished in the afterlife. - nathan hall, **, anchorage, ak
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~nathanhall:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~nathanhall:在沟通方面,我会给他们五分之三的three。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~nathanhall:为此,我要说出五分之二的two。
GetHuman:最后-对其他Equifax客户有何建议?
~nathanhall:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~nathanhall在October 26th, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。