Equifax: Got someone with English as a second language a...
GetHuman用户~NotJoseph来自novembre 17, 2017的Equifax条客户评论
~NotJoseph案的背景
GetHuman:~NotJoseph-您能告诉我们其他Equifax个客户何时提起诉讼吗?
~NotJoseph:Sure。在novembre 14上是morning。
GetHuman:您是否接触到Equifax,如果可以,怎么做?
~NotJoseph:我使用了我在GetHuman Equifax客户电话号码页面上找到的800-846-5279号码:Equifax客户服务电话号码 GetHuman:这些常见的Equifax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NotJoseph 常见 Equifax 问题的列表)
~NotJoseph:“ Locked Account”是我尝试使用to call的原因。
~NotJoseph对Equifax客户服务的评价
GetHuman:那么,您如何总结GetHuman的Equifax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NotJoseph:Got someone with English as a second language and had to spell my first name * times (it's Jason, not Joseph). Was then put on hold for * minutes. Spent the next ** minutes getting into a heated argument before demanding to speak with her supervisor for her company violating federal laws. Spent * minutes on hold again. Talked to supervisor to find out the number is for the wrong country (although the agent couldn't figure that out when I gave my address. ** minutes of my life I'll never get back and why a company would pay for **** international access is beyond me.
GetHuman:让我们量化一下您与Equifax联系的经验。在1到5的范围内,如何轻松解决Equifax问题?
~NotJoseph:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NotJoseph:在沟通方面,我会给他们五分之三的two。
GetHuman:Equifax快速有效地解决问题的能力又如何呢?
~NotJoseph:为此,我要说出五分之二的five。
GetHuman:最后-对其他Equifax客户有何建议?
~NotJoseph:在一天中的早些时候或深夜给他们打电话。不要忘记Equifax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NotJoseph在novembre 14, 2017发生的Equifax客户服务问题中得到了一些有用的反馈和措辞。